A couple of weeks ago I told you that I took my internet provider business from Comcast to Verizon hoping for better prices and service. I had my first hiccup with Verizon this week: the second bill arrived and it included charges for items that I did not order and never used.
The items that they were charging me $14.99 for were Verizon Security and Backup Bundle 5GB and Verizon Games on Demand Unlimited. I don’t know how Verizon thought it could place these items on my account without me asking for them. The good news is that the customer service representative did take those items off my account and credited my account on the current bill.
I’ve always heard that it is important to review bills for extraneous charges and this was the first time that I’ve noticed such a trick on my own bill. Let me know in the comments if you’ve been over charged by your internet service provider.